Returns & Exchange
Return / Exchange Policy
- Return / Exchange request to be made within 2 days of delivery.
- A ₹200 fee will be applied to cover the cost of reverse logistics (return shipping) for all return and exchange requests.
- Refunds are only made in terms of a Store Credit.
- In case of any damaged/ defective or missing products in your order kindly reach out to us within 48 hours of delivery. We will not be able to help you if this timeline is exceeded.
- In the event of damaged merchandise, share images and details on our email id - shopminimise@gmail.com. Further steps for replacement, store credit, or full refund will be communicated.
- Shipping charges are non - refundable.
- The company holds the authority to make the final decision in any case.
Return & Exchange Request Process
- Kindly email us on shopminimise@gmail.com with your order no.
- State the return/exchange reason and share images.
- Our team will connect with you within 24 hours.
- A return pickup will be initiated for orders within India.
- Ensure all tags and labels are intact, and the product is unworn.
- Return or Exchange requests for orders placed using a store credit will be rejected.
Store Credit
- The store credit is valid for a lifetime.
- The credit will be for the sale amount of the returned products.
- Shipping costs will not be credited back in any case.
Refunds
- Refunds will take 7- 14 working days.
- Please Note : We only do money refunds in case of wrong or damaged products being delivered. In any other case, a refund is made only is terms of Store Credit.
- Refunds will be credited to the original mode of payment only once the return reaches the warehouse and is thoroughly checked by our in-house team.
- A refund will be made for the sale amount of the returned products.
- Shipping costs will not be credited back.
- The company holds the authority to make the final decision in any case.